Preparing for Your Visit

Whether you are coming to Holy Spirit for a doctor’s appointment, inpatient or outpatient surgery, or emergency care, a little advance planning can make your visit go a lot more smoothly. Read about pre-certification, parking, registration and visiting hours.

Pre-Certification

Depending on the procedure you are getting, you may have to get written approval from your doctor — called pre-certification — before you can be admitted.

 

Non-Emergency Stay:

Before your hospital stay, determine if your health insurer or employer requires your hospitalization to be pre-certified. If so, work with your doctor to obtain approval before you are admitted to the hospital.

Bring your health insurance card and pre-certification forms with you to the hospital, unless the forms instruct you otherwise.

Emergency Stay:

If you are hospitalized in an emergency, you or a family member should contact your health insurer within 24 hours. Bring your health insurance card with you to the hospital.

Preparing for Your Visit 1

Pre-Testing

Ask your doctor:

  • If you need tests before admission
  • When and where tests should be completed
  • If you should follow any special instructions before testing
 

When you go for your tests, take a list of your medications, your insurance information and any documents from your doctor.

Advanced Directives

An Advanced Directive is a written instruction recognized under state law by which patients communicate their health care preferences if they become incapacitated.

There are two types of Advanced Directives:

  • A Living Will, in which the patient specifies choices for medical treatment
  • A Durable Power of Attorney, in which another person is designated to make health care decisions on a patient’s behalf if he or she cannot
 

If you have an Advanced Directive, provide copies to the hospital, your doctor and a family member before receiving medical care.

To learn more about Advanced Directives, contact our Social Services staff at 717-972-4936 or the Pennsylvania Department of Aging.

Packing for an Overnight Stay

 

What to bring to the hospital during an overnight stay:

  • Toiletries
  • Nightclothes
  • Sweater
  • Robe
  • Slippers
  • Eyeglasses or contacts
  • Dentures
  • List of medications
 

What NOT to bring to the hospital during an overnight stay:

  • More than $5
  • Jewelry or other valuables
  • Medications
  • Personal computers
  • Radios
  • Cell phones (they can interfere with patient monitoring equipment)

What to Bring if You’re Having a Baby

Pack everything on the "Overnight Stay" list plus:

  • Baby clothes
  • Diapers
  • Car seat

Your Outpatient Surgery Checklist

 

What to bring to your outpatient surgery:

  • Picture/military ID
  • Insurance cards
  • Physician’s orders and/or prescription(s)
  • Current personal information (address, phone number, etc.)
  • Co-pay or deductible
  • Insurance referral and/or pre-certification approval number
  • Primary care physician information
 

What NOT to bring to your outpatient surgery:

  • More than $5
  • Jewelry or other valuables
  • Medications
  • Personal computers
  • Radios
  • Cell phones (they can interfere with patient monitoring equipment)

What to Bring to a Doctor’s Appointment

Make sure you have your paperwork, insurance cards, and other important items with you.

 

Eight things you should bring to your doctor's appointment:

  • Patient Registration form. Look for the downloadable PDF beneath the listing for the Family Health Center you plan to visit. (If the patient is a minor, he/she must be accompanied by a parent or guardian.)
  • A completed Consent form (Please download, print out, complete and bring the form with you.)
  • A completed Health History form. Look for the downloadable PDF beneath the listing for the Family Health Center you plan to visit.
  • Insurance cards — primary and any secondary medical coverage.
  • A list of all current medications.
  • Referral authorization form from your primary care physician, if required for a specialty visit. (This may not be necessary if you are not being seen in a specialty setting.)
  • The means to pay for your visit. If you do not have insurance coverage, or if your insurance coverage indicates a co-pay, payment will be expected at time of service. (Accepted forms of payment include cash, check and all credit cards, except for American Express.)
  • If you have any forms that have to be completed by a physician or a member of the practice at the time of your visit, please present them to the check-in clerk.

Special Needs

We are happy to make the following special arrangements before your stay:

  • Private room
  • Special dietary requests
  • Services for the hearing or vision impaired
  • Foreign language translation
 

Please call Guest Relations at 717-763-3082 to make arrangements.

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